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The Audion webshop offers a wide range of packaging machines for different applications. Whether you are looking for a small sealer for home use or an industrial sealer for your business, at Audion you will find the right machine for your needs.

The Audion webshop also offers original Audion consumables, accessories and spare parts for your packaging machine. This way, you can be sure that your machine always functions optimally.

We currently supply the Netherlands and Germany through our Webshop.

The other countries are served through our distributor network.

To order a product from the Audion webshop, add the product to your cart and complete your order. You can pay for your order by credit card, PayPal or bank transfer.

Webshop products are available from stock and we aim for a delivery time of 1-3 working days.

Yes, Audion offers original spare parts for your Audion packaging machine. So you can be sure that your machine will always function optimally, click here.

You can find the required spare parts in the machine manual. In addition, you can easily make a selection in the webshop. 

You will receive a confirmation e-mail of your order, please also check your spam or junk folder. If you have not received a confirmation e-mail please contact our customer service department.

To change or cancel your order, you must contact Audion customer service. You can do this by phone.

Yes, you can find this on our website. Go to the desired product, go to Specifications and there you will see a drawing button. A PDF of the drawing will open automatically.

Yes, we offer the possibility of creating demos or samples. You are also welcome to visit our showroom to experience the machines for yourself. Please contact our sales department to do so.

Yes, this is possible when you have approval from our customer service department.

This can be done via the track and trace code you received from the courier company.

The delivery costs depend on the size and weight of the product you want to order. These are determined automatically.

Webshop products are available from stock and we aim for a delivery time of 1-3 working days.

If you have a problem with the delivery of your parcel, please contact Audion's Customerservice department. 

We use DHL

Yes, it is possible to choose a different delivery address than the billing address during the checkout process.

When filling out your order details, you can find separate fields for the billing address and the delivery address. Make sure you enter the correct information to ensure your order is processed correctly.

In the checkout process under the "Customer Information" heading, uncheck "Delivery address is the same as billing address".

You can pay for your order by Credit and Debit card, iDEAL and, as a reseller or distributor, by invoice.

You will receive a confirmation e-mail of your order, please also check your spam or junk folder. If you have not received a confirmation e-mail please contact our customer service department.

All prices do not include VAT.

You will receive the invoice automatically by email. In addition, you can always view the invoice in your My Audion account. 

As a distributor or reseller, you can choose 'payment due upon receipt'. Voor meer informatie For more information, please contact our Customerservice department.

The manual can be downloaded from the Audion portal

You can contact our service department via the website contact form, phone or email.

You can contact our sales department via contact form, phone or per email

It is best to contact our Customer Service department via; this contact form, phone or by email, they will be happy to help you.

It is best to contact our Customer Service department via; this contact form, phone or by email they will be happy to help you.

This varies from 1 to 5 years and per machine type.

If you have access to the Audion portal, you may use the images from the website

You can then contact Audion's PR department via; the website contact form, phone or by email

Yes, gladly! It is best to contact Audion's PR department via; the website contact form, phone or by email

Please contact the PR department via; the website contact form, phone or by email

Under trade show participation, you can see which trade shows we participate in trade show participation

Yes, we do have a general food and lifescience brochure. In addition, you can download datasheets of your selected product under the specifications tab on the product page.

To do this, please contact the Customer Service Department via; the website contact form, telephone or by email

To change or cancel your order, you must contact Audion customer service. You can do this over the phone by calling: +31(0)294 491717.

You can login by clicking "my Audion" in the menu

You can find the policy here 

You can find our conditions here 

By clicking the "Forgot password / Request new password" button here.

If you are logged in to your account, you can change your details.

There are several ways to contact Customer Service via; the website's contact form, phone or by email

There are several ways to contact Sales Netherlands via; the website contact form, phone or by email

There are several ways to contact International Sales via; the website's contact form, phone or by email

There are several ways to contact Finance via; the website contact form, phone or by email

There are several ways to contact Audion's Service Department via; the website's contact form, phone or email.

There are several ways to contact the marketing department via; the website contact form, phone or by email: Product Marketing or Public Relations/Promotions